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Rich Questions in Coaching

“Rich questions demand rich answers, which are unfamiliar and sometimes even unexpected”

NLP in Training

How can NLP help to design and run a course that has a positive result for everyone – including you, the trainer? Deni Lyall outlines the processes, gives plentiful advice and shares her personal experiences.

Facilitation: more than a process

Facilitation requires attention to five key aspects if it is to deliver actual results which are taken forwards by the group.

Recommended Books


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Having worked as a career coach for 12 yrs, I have helped many hundreds of people from most industries, functions and positions:
  • find new roles
  • set up on their own as freelancers, contractors and interims
  • create portfolio careers
  • design a retirement that gives them what they want from it
Exiting from a role: People do not always find it easy to have been made redundant or to have lost their job. Often they may not find this out until the point at which they have left. Helping clients work through how they feel is as much about career coaching as is helping them to find a new path in life. As an experienced and accredited coach I have worked with many people in this situation. People may experience anger, loss of self esteem or confidence in their abilities, as well as feeling lonely without the camaraderie of being at a place of work.

Without a structured approach, finding a new role or setting up as self employed can also seem a daunting task even when people are excited by the new challenges ahead. Sometimes where circumstances have been more difficult people may have a block in being able to discuss their career to date in a fluent and congruent manner. An experienced coach can help that person reframe their experience in a more useful way and free them up to start on their search for a new career in earnest.

Finding a new role:
  1. Deciding on what you would like to do next, realistically: Exploring your skills, what you enjoy, what the market wants, what you can afford
  2. Creating the required material for self marketing such as CVs and LinkedIn profile
  3. Generating opportunities – networking, head hunters, agencies, companies, websites & the internet
  4. Managing your job search campaign and handling the ups & downs
  5. Interview preparation, practice and reviewing
  6. Offer pacing, negotiation and deciding between differing offers
  7. Transitioning into the new role during the first 3 months.

Setting up as self-employed:
  1. Being realistic about a freelance/ interim lifestyle – is it for me and what would I do?
  2. Setting up my ‘business’ – business aspects such as bank accounts and sole trader or limited; business material such as brand, profile and business cards; contracts and associations
  3. Creating your service – what are you offering and how will you convey that to prospective clients? Staying up to date with Continuous Professional Development & networking groups
  4. Generating and developing business – networking, agencies, associate work
  5. Setting targets, reviewing progress, learning from mistakes and celebrating success

Creating a portfolio career: A portfolio career is often a mixture of part time employed work, self employed work and voluntary work. The starting point is to explore and decide upon what that mixture would be for you and then to use the various elements from the previous sections to achieve that.

Retiring maybe combined with some paid / voluntary work:
  1. Exploring what retirement means for you – relaxation; voluntary work; part time work; NED; limited consultancy work
  2. And for your family
  3. Being realistic about your retirement options
  4. Creating a plan of action for what you want to do and how you want to do it
  5. Implementing and reviewing the plan – using elements as appropriate from the above sections.
Often people who wish to semi retire choose to have a 4-6 month break before they seriously work on ‘what next’ which I find allows them to clear their ‘to do’ list and to reflect upon what they want for their future.